By using The Live Support, you can:
 Monitoring Visitor
Get information about your visitor instantly, like which country he is in and what is his IP address.
Pro-Active Initiation
Supporter can invite a visitor to chat or automatically open a chat window.
Real-time Chat
Allow web site visitors to chat with customer service supporter online and in real-time.
Shift Visitor
If supportetr not able to solve query of visitor then supporter can shift visitor to another supporter.
Kick Visitor
Suppoter can deny the visitor.
Save Chat Session
Supporter, as well as visitors, have the option to save the chat session.
E-mail Integration
Supporter as well as visitor have the option to receive a copy of chat session by email.
Online/Offline
Use custom online/offline images on your website, which lets your users know if you have operators available for chat.
Accept Multiple Calls
There is no limit on the number of calls supporter can accept.
Easy-to-use Interface
All the controls are on one window, no hidden controls.
Visual Alearts
visual alerts when you have a new chat request.
Report Generate
Webmaster can view the all chat conversation.
No limitation
There is no limit on the number of generate departments and supporters.
No istallation headache
Just copy and paste html code into your web pages. This way you can have the live support running on your website in less than 10 minutes.
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